Frequently Asked Questions

Everything you need to know about renting a van with Laxvan in Los Angeles.

General

Do you offer cargo vans?
Can I rent a van for a family vacation?

Requirements

What is required to rent a vehicle?
Can I use my international driver's license?
Do I need to have insurance?
Is there an age requirement to rent your vehicles?

Service

Road Assistance

Method of payment

What forms of payment do you accept?
Can I use another persons credit card for renting a vehicle?

Deposit

Do I need a deposit?
How much is the deposit?

Cancellation Policy

You have 48 hours prior to pick up date to cancel if you must.  Any cancellations made after, or no shows, are subject to a one day rental charge plus any other fees applicable.

Any vehicle returned earlier than the agreed time will still be charged complete total as agreed on the signed contract.

Type of vehicles

What types of vehicles do you offer?
Do you have air conditioned cars?

Accessories

Do you offer accessories with your rentals?

Additional charges

Is there an additional charge for more than one driver?
Is there an additional charge for fuel?
Is there an additional charge for underage?
How many miles am I allowed to drive?
**Vechicles returned extremely dirty from the interior, with stains (vomit, liquit, oil, etc.), tagged, smelly or embedded animal hair will be charged $250**    
Towing Charges
You are responsible for any towing charges if the vehicle was towed away during the time you rented.

Out of State

Can I drive outside California?

Mexican Insurance is available for $69.99 per day

Monthly Special

If I rent a vehicle for a month can I get a good price?

Returning vehicles

If I have a flight leaving during your closing hours, is there anywhere I can leave your vehicle?

Still have questions?

Our team is available 24/7 to help you secure the perfect ride.
Contact Customer Support